Tech support humor

Check out this video. It’s a mash-up of tech support calls that makes for almost 10 minutes of funny.

The Website Is Down

NSFW language so be sure to turn your speakers up. :)

28.Jan.09 Humor Comments (0)

Finding the cause of the problem

Since implementing the Cisco NAC, I’ve had a few fun calls that could have been avoided with a little more troubleshooting.  The calls always start with, “Hey, we’re having some NAC issues here.” and go down hill from there.  Here are a few issues initially blamed on the NAC with the true cause of the issue in parentheses.

There are a few more in the ever growing compilation list to be posted later.  I get at least two calls a weeks that are very face-palm worthy.  I’m thinking about setting up a wall-o’-shame at work.  Let the guilty party step forth.

Sometimes it’s more important to be human, than to have good taste. - Brecht

09.Dec.08 Humor, Networking, Security Comments (2)

Most expensive Outlook ever?

I was looking for a new/used vehicle a few days ago and decided to check out the Saturn Outlook.  I checked a local dealer’s inventory and got this list:

That’s one expensive Outlook

I should have gone to the dealership to see what kind of upgrades it had for that price.

The only reason a great many American families don’t own an elephant is that they have never been offered an elephant for a dollar down and easy weekly payments. - Mad Magazine

08.Jul.08 Humor Comments (0)

I agree…no…maybe

I was at a medical office yesterday morning setting up their server. There were two main pieces of software to install. The first was Symantec Backup Exec and the other was Dawning Technologies DTI Interface Software.

When I started installing the Dawning software, I got the following EULA. Is it really that simple or is it a trick?

DTI Utilities EULA screen shot

I just feel like there is something they aren’t telling me.

30.Mar.08 Humor, Software Comments (0)

A new race

One of the database projects I’m working on involves importing data from an existing student information system (SIS). The main data being imported is student name, date of birth, gender and ethnicity. The SIS stores the ethnicity of the student, in the student table, using an ID number that corresponds to the ID in the ethnicity table. I thought I’d just do a straight import of that table in order to keep from having to create a different ethnicity ID.

I start creating tables on my development SQL Server database by looking at the SIS tables, data types and data. I do that so that I don’t accidentally create a column with a data type of integer that has to be changed later to varchar or something. When I get to the SIS ethnicity definition table, I got a little confused. I saw the normal ethnic categories: White/Caucasian, Black/African American, American Indian, etc. The last three made me say, “Huh?”.

It seems that someone in the school system decided that the available ethnic categories didn’t really fit their students so they created new categories.

Seriously. I know at least one school was using those categories because I was able to query the student table using the ID numbers for those ethnicities. Thankfully there were only 5 or 6 results out of about 20,000 kids. I brought it to the attention of the people in charge of the SIS. They said they would get it fixed right away and couldn’t understand how it happened.

Lesson they learned: Never underestimate your users.

The unforgivable crime is soft hitting. Do not hit at all if it can be avoided; but never hit softly. - Theodore Roosevelt

07.Feb.08 Humor, Microsoft SQL Comments (0)

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